How is a forgotten username or password recovered?

From the Login screen in the Family Money App, Tap ‘Forgot Username?’ to recover App username or tap ‘Forgot password?’ to reset your App password.

If the biometric login is setup:

Navigate to 'Log in' from the Login screen
Select the 'Log into a different account' option to get to the Login screen
Tap ‘Forgot Username?’ to recover App username or tap ‘Forgot password?’ to reset your App password.

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