How long will the Family Money account be accessible after the account is closed? The Family Money account history will be accessible for viewing in the App 60 days after the account is closed. Related articles How can a parent cancel and close the Family Money account? How can a parent unlink an external bank account when they close the Family Money account? Can a parent transfer money from their Family Money Wallet to their linked bank account? How can a parent delete their linked bank account information? Why does the Wallet have a negative balance? Popular articles Do parents need to be Verizon customers to use Family Money? Do parents need to be Verizon customers to use Family Money? Not a Verizon customer? Not a problem, Verizon and non-Verizon customers can download the Family Money app from the Google Play and Apple App Store. T... View full article Is the Spend Card ready to use upon receipt? Is the Spend Card ready to use upon receipt? No. For your and your child’s protection, Cards are not activated upon arrival. To activate each Spend Card, parents will need to call 1-844-936-6639,... View full article Who can have a Spend Card? Who can have a Spend Card? A parent can request a Spend Card for up to 5 children, ages 8 and above. Cards are intended for children only, and a parent will not receive a Card a... View full article How do parents enable Samsung Pay on their kid’s phone? How do parents enable Samsung Pay on their kid’s phone? Note: Samsung restricts Samsung Pay® for children under the age of 13. Samsung Pay is only available on select phone models. To use Samsung Pay with a... View full article How can a parent move money between Vault and Card? How can a parent move money between Vault and Card? To move money between the Vault and the Card simply: Navigate to the Transfer screen in the App Select the Kid (when more than one child in your fam... View full article How do parents add money to their kid's accounts? How do parents add money to their kid's accounts? Once parents have money in the Wallet, the App can be used to allocate funds from the Wallet to each of your kids’ Card or their Vault by transferrin... View full article How can kids move money? How can kids move money? Kids can move money between their Card and Vault by: Navigating to the Move screen in the App Use the keyboard or tap + or - to step up the amount ... View full article What are the Spend Card safety features? What are the Spend Card safety features? We verify the parent's identity for every single account with public sources using the parent’s legal name, Social Security number, physical street a... View full article Where can kids use the Spend Card ? Where can kids use the Spend Card ? The Spend Card may be used at any U.S. merchant that accepts Visa®, including online. However, it may not be used to withdraw money from an ATM or to ... View full article Can a parent transfer money from their Family Money Wallet to their linked bank account? Can a parent transfer money from their Family Money Wallet to their... No, this option is not available at this time. View full article Try for free Experience Family Money Go back home