A scheduled transfer did not occur

If a scheduled transfer did not take place:

Navigate to the Overview screen
Select Family Money Wallet and Scheduled screen
Verify a scheduled transfer exists for the next cycle

ACH transfer, from customer’s bank to Wallet, will take 3-5 business days.If the scheduled transfer exists, but did not show in the activity feed, please call Family Money Account Services during business hours (Monday-Friday 7am-1 am ET, Saturday-Sunday 8 am-8 pm ET) at 844.936.6639.

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No, this option is not available at this time.
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