How can we help you?
Parents, if you have questions about your account, including your child's card and possible fraud issues, please call Family Money Account Services at 844.936.6639, Monday - Friday 7am - 1am ET / Saturday - Sunday 8am - 8pm ET.
For general questions or technical issues with the app, please fill out the form below or email us at firstname.lastname@example.org.
BY USING THIS CARD YOU AGREE WITH THE TERMS AND CONDITIONS OF THE CARDHOLDER AGREEMENT AND FEE SCHEDULE, IF ANY. The Family Money Prepaid Visa Card is issued by Metropolitan Commercial Bank (Member FDIC) pursuant to a license from Visa U.S.A. Inc. “Metropolitan Commercial Bank” and “Metropolitan” are registered trademarks of Metropolitan Commercial Bank ©2014.
** Kids must be at least 8 years old to participate.