Moving Money Between Your Bank and Family Money
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Can a parent transfer money from their Family Money Wallet to their linked bank account?
No, this option is not available at this time.
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What happens if a parent can't transfer money to their Wallet. It says "Try again tomorrow."
Parents cannot exceed two transfers per day from your bank account to the Family Money Wallet. If an attempt is made to exceed this amount, the abi...
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How will transactions from Family Money appear in the external bank account history?
Transactions will appear in the external bank account history or statement as related to Family Money.
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Can a parent send funds by a wire transfer transaction from their external bank account to their Family Money Wallet?
No. The only method for loading funds to your Wallet is by initiating a transfer from a linked Funding Account through the Family Money App.
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Why is a linked bank in an unverified state?
When a parent links their external bank account manually with the bank routing number and account number, the parent may need to wait up to 24 hour...
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How can parents link their external bank to their Wallet?
When a parent is ready to link an external bank account, they can search for a bank by scrolling through the list of banks or enter the bank’s name...
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Is there a fee to transfer money from an external bank account to the Family Money Wallet?
Family Money does not charge fees for adding funds to the Wallet , but the parent’s external bank may charge fees. If a parent was charged a fee...
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Can parents load money from multiple bank accounts and sources to the Wallet?
Yes. Parents may link up to 3 funding bank accounts to load funds to their Wallet. Parents may use their external bank account's online credentia...
