Safety
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Where can parents get information about Family Money privacy practices?
For details about the information that Verizon collects from Family Money customers, how that information may be used and shared, and the choices ...
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How does Family Money keep my information secure and private?
To ensure all accounts are protected, we verify the parent's identity with credit bureaus and other public sources in compliance with the US PATRIO...
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Is there fraud protection with the Spend Card?
Yes. Signature-based transactions that qualify are protected by Visa®, Zero Liability Policy. Please access this link: https://usa.visa.com/ to rev...
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How do parents manage blocked categories on the kid's Spend Card?
Open the app and navigate to Overview, then Settings Next, tap a kid’s profile and then select Blocked Categories Parents can only choose if tr...
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What should a parent do if there is an incorrect or fraudulent charge on the Spend Card?
If there is an incorrect or unauthorized transaction on the child's Spend Card, parents must first lock the Card within the App and call the Family...
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How can parents keep their family safe online?
The best way to protect your family online is to keep personal information private. The Social Security Number uniquely identifies each consumer. ...
