Account Updates
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How can an email address be changed?
Currently, email addresses cannot be changed through the Family Money App. If an email address needs to be updated parents must call the Family Mon...
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How can parents and kids change a username?
Family Money username cannot be changed in the app at this time. Please call Family Money Account Services at 844.936.6639, Monday - Friday 7am - ...
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Can the Family Money kid’s profile information be changed?
Parents have the ability to update their kid’s address within the Family Money App. To change a child's address information, parents can: Navigate...
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How can parents and kids update their profile information?
To update the parent profile, navigate to Overview -> Settings -> scroll down to Manage my account and tap My Profile. Then select a desired field...
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How can parents change a kid’s mailing address?
Only parent can change kid's mailing address on file. To change a child's mailing address from the app: navigate to Overview, then Settings and sel...
